At Pure Living Space Shop, we believe that creating a healthier, more conscious living environment starts with trust and reliability—right from the moment you place your order. Our delivery process is designed to be as transparent and eco-friendly as our products, ensuring your journey to a purer home is seamless and stress-free. Below, you’ll find all the details about our shipping options, timelines, and policies, crafted to meet the needs of our global community of mindful consumers.
Shipping Options
We offer two convenient shipping methods to suit your preferences, whether you prioritize speed or sustainability. Both options are handled by trusted carriers to ensure your non-toxic, American-made products arrive safely at your doorstep.
- Standard Shipping: For those who need their items quickly, we partner with DHL or FedEx. This option costs $12.95 and delivers your order within 10-15 days after dispatch. It’s perfect for essentials like air purifiers or water filtration systems that you don’t want to wait for.
- Free Shipping: As part of our commitment to planet-conscious living, we offer free shipping on orders over $50 using EMS. This eco-friendlier choice takes 15-25 days after dispatch, aligning with our values of reducing environmental impact without compromising on quality.
Order Processing and Delivery Timelines
We understand that waiting for your carefully vetted products can feel like a delay in your wellness journey. That’s why we strive for efficiency at every step:
- Order Processing: After you place your order, our team takes 1-2 days to carefully prepare and verify your items. We ensure everything meets our rigorous standards for non-toxic, eco-friendly excellence before it leaves our warehouse in Nashville, US.
- Delivery Times: Once shipped, your package will arrive based on your chosen method. Standard shipping with DHL or FedEx typically takes 10-15 days, while free shipping with EMS may take 15-25 days. Please note that these timelines are estimates and can vary slightly depending on your location and customs procedures.
Note on Global Shipping: We ship worldwide to help you create a sanctuary wherever you are! However, due to logistical constraints, we currently cannot deliver to parts of Asia and some remote regions. If you’re unsure about your area, feel free to contact our support team for clarification.
Tracking Your Order
To keep you informed and empowered, we provide tracking information for all shipments. After your order is dispatched, you’ll receive an email with a tracking link so you can monitor its journey in real-time. We believe in honest guidance, just like in our product selection, so you’ll always know where your items are.
Returns and Support
Your satisfaction is at the heart of our mission. If any product doesn’t meet your expectations, you can return it within 15 days of receipt for a hassle-free refund or exchange. For questions about delivery or any other concerns, reach out to our friendly customer service team at [email protected]. We’re here to help you every step of the way, just as we do when curating products for your home.
Why Trust Our Delivery Process?
Just like our air purifiers, organic bedding, and natural personal care items, our delivery service is built on a foundation of integrity and care. By choosing Pure Living Space Shop, you’re supporting American manufacturing and reducing your carbon footprint—even in shipping. We partner with carriers that share our values, ensuring your products arrive in pristine condition, ready to transform your living space into a healthier haven.