Privacy Policy

At Pure Living Space Shop, we believe that creating a healthier living environment extends beyond the products we offer to how we protect your personal information. Just as we meticulously curate non-toxic, eco-friendly products for your home, we apply the same care and consciousness to safeguarding your privacy.

1. Information We Collect

To provide you with a seamless shopping experience and improve our services, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order
• Payment Information: Credit/debit card details or PayPal information processed through secure payment gateways
• Technical Data: IP address, browser type, device information, and browsing behavior on our site
• Communication Data: Records of your interactions with our customer service team
• Preferences: Product interests and shopping preferences to personalize your experience

2. How We Use Your Information

We use your information with the same mindfulness we apply to selecting our products:

• Process and fulfill your orders for non-toxic household goods
• Provide customer support and respond to your inquiries
• Send order confirmations, shipping updates, and service-related communications
• Improve our website functionality and product offerings
• Send marketing communications (only with your explicit consent)
• Prevent fraud and enhance security measures
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We treat your data with the same transparency we value in our products:

• Service Providers: We share necessary information with trusted partners who help us operate our business (payment processors, shipping carriers, IT services)
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners
• International Transfers: As we serve customers globally (excluding parts of Asia and some remote regions), your data may be processed in different countries with adequate data protection measures

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Just as we prioritize non-toxic materials in our products, we prioritize security in data protection:

• All data is stored on secure servers with industry-standard encryption
• Payment information is processed through PCI-DSS compliant payment gateways
• We implement appropriate technical and organizational measures to protect your data
• Data is retained only as long as necessary for legitimate business purposes or as required by law

5. Your Rights and Choices

We believe in empowering conscious consumers with control over their data:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data where appropriate
• Objection: Object to certain processing activities
• Restriction: Request limitation of how we use your data
• Portability: Request transfer of your data to another organization
• Marketing Preferences: Opt-out of marketing communications at any time

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Like carefully selected ingredients in our products, we use cookies mindfully:

• Essential Cookies: Required for basic site functionality and secure shopping
• Analytical Cookies: Help us understand how visitors interact with our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used with your consent to show relevant advertisements

You can manage your cookie preferences through your browser settings or our cookie consent banner.

7. International Data Transfers

As a global retailer serving customers worldwide (excluding parts of Asia and some remote regions), we ensure that international data transfers comply with applicable data protection laws through appropriate safeguards.

8. Children’s Privacy

While we offer Baby/Toddler products, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or direct notifications.

10. Contact Us

Thank you for trusting Pure Living Space Shop with your wellness journey and your personal data. We’re committed to protecting your privacy with the same care we apply to curating our eco-friendly product collections.